How to calculate KPI completion rate?

KPI Completion Rate = (Actual Value ÷ Target Value) × 100%. Example: Target sales $1M, actual $1.2M, completion rate = 120%.

How to calculate YoY growth rate?

YoY Growth Rate = (Current Value - Last Year Value) ÷ Last Year Value × 100%. This reflects growth compared to the same period last year.

What if KPI is below 100%?

First analyze the gap causes (market, resources, unrealistic goals), then adjust strategy. Use SWOT analysis + action plan, focusing on high-leverage improvement points.

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