Contact Us
Get in Touch
We value your feedback and are here to help. Whether you have a question, suggestion, or found a bug, we'd love to hear from you.
How to Reach Us
For general inquiries: dexshuang@google.com
🐛 Bug Reports & Feature Requests
The fastest way to report a bug or request a new tool is to open an issue on our GitHub repository:
github.com/webtools-cn/tools-site/issues
💬 Feedback on Tools
Each tool page has a feedback button that links directly to our GitHub Issues. Click it to report problems or suggest improvements for specific tools.
Common Questions
Is Free ToolBase really free?
Yes, all 1300+ tools are completely free with no signup required. We sustain the site through advertising revenue.
Is my data safe?
Absolutely. All processing happens in your browser. We never upload, store, or transmit your data to any server. Your files and text never leave your device.
Can I request a new tool?
Yes! Open a feature request on our GitHub Issues page and we'll consider adding it to our collection.
Do you offer an API?
Not currently, but we're exploring this option. Let us know if you're interested via GitHub Issues.
Response Time
We typically respond to emails within 48 hours. GitHub Issues are reviewed regularly. For urgent matters, please use email.
❓ Frequently Asked Questions
Do I need to install any software?
No. Contact Us is a web-based tool — just open it in your browser and start using it. No downloads, plugins, or extensions required.
Are there any usage limits for Contact Us?
Contact Us has no usage limits — it's free and unlimited. Since processing is done client-side, speed depends on your device. For very large files, we recommend processing in batches for the best experience.
Can I use Contact Us on my phone?
Yes. Contact Us is fully responsive and works on phones, tablets, and desktops. The interface adapts automatically to your screen size.
Does Contact Us upload my data to a server?
No. Contact Us uses client-side processing — everything runs in your browser. Your data never leaves your device, and the tool works even without an internet connection.
Is my data safe when using Contact Us?
Absolutely. All processing happens locally in your browser. No data is sent to any server, so there's zero risk of data leaks. Your information stays completely under your control.